How can we help?

FAQ

Ordering

How do I place an order on your website?

To place an order, browse our product categories, add the desired items to your cart, and proceed to checkout. You can create an account for a quicker checkout process and to track your orders.

Can I place an order without creating an account?

Yes, you can check out as a guest. However, creating an account allows you to track your order status, save your shipping information for future purchases, and access exclusive offers.

Shipping, Returns & Exchanges

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our shipping policy for more details on available destinations, shipping rates, and delivery times.

How long will it take for my order to arrive?

Delivery times vary based on your location and the shipping method chosen. Generally, domestic orders are delivered within 3-7 business days, while international orders may take 10-15 business days.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.

Get in touch

Have questions about your order, or a general enquiry?